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OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder | MEV | R290 | A+ | G3 Kit Included
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OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder | MEV | R290 | A+ | G3 Kit Included

OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder | MEV | R290 | A+ | G3 Kit Included

AquaSustain DHP 200 200 Litres R290 Refrigerant Energy Class A+ MEV Compatible G3 Kit Included
🌿
R290 Refrigerant
GWP 3 · Zero ODP
Energy Class A+
COP up to 3.16
🌡️
Up to 60°C
Heat pump only
🏠
MEV Compatible
Whole-home ventilation
⏱️
Heat-Up Time
~6h 12m (ECO mode)
🔧
G3 Kit Included
Ready to install
🛡️
Stainless Steel
10-year warranty
☀️
PV Ready
Solar integration

OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder — 200L stainless steel cylinder with integrated air-source heat pump  |  R290 refrigerant (GWP 3, ODP 0)  |  Energy Class A+  |  COP up to 3.16  |  Up to 60°C (heat pump) · 70°C (with 1,500W heater)  |  ~6h 12m heat-up (ECO mode)  |  MEV-compatible  |  G3 kit included  |  Ambient -10°C to 40°C  |  NCM (SAP) ID: 108965

ℹ️ What is MEV (Mechanical Extract Ventilation)?

The AquaSustain DHP is classified as an Exhaust Air MEV Heat Pump. Instead of drawing fresh outside air directly, it can extract warm, moist and stale air from kitchens, bathrooms and utility rooms — recycling the heat from that air into domestic hot water. This simultaneously ventilates the property and heats water, making it especially well suited to new-build homes and retrofit projects where whole-home ventilation is required.

The OSO AquaSustain DHP 200L is a fully self-contained, integrated heat pump water heater — combining a 200-litre stainless steel unvented cylinder in the lower section with an air-source heat pump unit in the upper section, all in a single compact floor-standing unit. There is no need for a separate outdoor unit, separate cylinder, or additional buffer tank.

Using R290 natural refrigerant (150g charge, GWP 3), the AquaSustain delivers a COP of up to 3.16 — producing over three times as much heat energy as it consumes in electricity. It can heat water to 60°C using the heat pump alone, with a 1,500W titanium electric backup element capable of reaching 70°C for anti-Legionella or high-demand top-up. The unit is designed for continuous, low-rate operation — heating the tank steadily over several hours rather than in short bursts — which keeps the COP consistently high and running costs low.

The AquaSustain ships complete with a full G3 unvented kit (expansion vessel, inlet group, T&P valve, tundish), anti-vibration feet, condensate drain fitting, and two 160mm duct adaptors. It is listed on the Government's Product Characteristics Database (NCM SAP ID: 108965) as an Exhaust Air MEV heat pump, making it eligible for compliance pathways under Part L Building Regulations.

Key Features

Integrated All-in-One DesignHeat pump and hot water cylinder in a single floor-standing unit — no separate outdoor unit, no external cylinder, no additional pipework between components. Single-footprint installation in a cupboard, utility room or plant room.
MEV Exhaust Air Heat PumpDraws warm, moist air from kitchens and bathrooms via ductwork, recovering its heat into hot water while simultaneously ventilating the property. Classified as an Exhaust Air MEV unit on the Government's Product Characteristics Database.
R290 Refrigerant · A+ RatedGWP 3, ODP 0 — 150g charge. Energy Class A+ with COP of 2.95 (average climate) and 3.16 (warm climate). Produces over three times the heat energy it consumes compared to 1:1 for a direct-electric heater.
~6h 12m Heat-Up Time (ECO Mode)Full heat-up from cold in ECO (heat pump only) mode takes approximately 6 hours 12 minutes — designed for overnight or off-peak tariff operation. With the 1,500W backup element active, heat-up is significantly faster for top-up or urgent demand.
Stainless Steel Tank · 10-Year WarrantyThe 200L cylinder is constructed from stainless steel for long-term corrosion resistance — no enamel lining or magnesium anode required. OSO's ULTRAWELD manufacturing process ensures tank integrity, backed by a 10-year cylinder warranty.
1,500W Titanium Electric BackupTitanium-alloy immersion element provides corrosion-resistant, limescale-resistant backup heating to 70°C — for fast top-up during high-demand periods or anti-Legionella cycles. Maximum combined power input is 2,000W.
G3 Kit IncludedShips with a complete unvented G3 safety kit: expansion vessel, 3 bar inlet pressure reducer, 6 bar safety valve, ½" T&P valve, Ø15mm × Ø22mm tundish and anti-vibration feet — reducing installation cost and ensuring all safety components are to hand.
Flexible Air DuctingAccepts 150mm, 160mm or 200mm round ducting on both intake and exhaust — two 160mm duct adaptors supplied. Air can be drawn from inside the property (MEV mode) or directly from outside (fresh-air mode) depending on installation requirements.
Solar PV IntegrationPV-ready: the unit accepts an external signal input to switch to heating mode when excess solar generation is available — maximising self-consumption and reducing grid import costs.
Anti-Legionella ModeAutomatic scheduled anti-Legionella cycle raises the cylinder to maximum temperature, meeting UK water safety guidelines without manual intervention. The titanium element ensures reliable, corrosion-free performance on high-temperature cycles.
Touch ControllerIntegrated touch control panel for local operation — set target temperature, select modes (ECO, AUTO, Boost, Holiday, Anti-Legionella) and monitor system status without requiring a separate app or controller.
Wide Ambient Range: -10°C to 40°COperates down to -10°C ambient — suitable for year-round UK use including cold utility rooms and garages. The electric backup element ensures hot water availability at all ambient temperatures.

Recovery & Heat-Up Times

Heat-up time is measured from a cold start in ECO mode (heat pump only), per EN16147. The AquaSustain is designed to heat continuously over an extended period — it should remain powered at all times unless the property will be unoccupied for more than 24 hours.

Mode & Conditions 200L DHP
ECO mode — heat pump only (full heat-up from cold) ~6h 12m (372 min)
Boost mode — 1,500W electric element + heat pump (2,000W total) Significantly faster — recommended for top-up or urgent demand
Continuous hot water output — heat pump heating power range 1,005–1,750W heating power
Annual electricity consumption (average climate, load profile L) 830 kWh/year
Annual electricity consumption (cold climate) 1,094 kWh/year
Standby heat loss 1.57 kWh/24h (67W)

💡 Tip: The AquaSustain's ~6h 12m ECO heat-up time fits comfortably within a standard Economy 7 or off-peak tariff window. Schedule via the touch controller to run during your cheapest rate period. For households on Octopus Go or similar smart tariffs, PV mode can further reduce running costs by using free solar export energy for top-up heating during the day.

Technical Specifications

Specification Detail
Brand / Range OSO Hotwater / AquaSustain DHP
Model AquaSustain DHP 200
NCM (SAP) Identifier 108965
Tank Capacity 200L
Tank Construction Stainless steel (ULTRAWELD)
Tank Warranty 10 years
Refrigerant / Charge R290 / 150g — GWP 3, ODP 0
Energy Efficiency Class A+
Load Profile (EN16147) L
COP (average climate) 2.95
COP (warm climate) 3.16
Water Heating Energy Efficiency (average climate) 133%
Heat Pump Heating Power Range 1,005–1,750W
Heat Pump Power Input Range 405–500W
Auxiliary Electric Heater 1,500W titanium element
Max Combined Power Input 2,000W
Max Temperature (heat pump only) 60°C
Max Temperature (with electric heater) 70°C
DHW Temperature Range 35–60°C (HP) · up to 70°C (with element)
Default Temperature (ECO / AUTO) 55°C / 60°C
Heat-Up Time ECO Mode (cold start) ~6h 12m (372 min)
Standby Heat Loss 1.57 kWh/24h (67W)
Annual Electricity Consumption (cold climate) 1,094 kWh/year
Annual Electricity Consumption (average climate) 830 kWh/year
Annual Electricity Consumption (warm climate) 772 kWh/year
Ambient Temperature Range -10°C to 40°C
Sound Power 53 dB(A)
Sound Pressure @2m (high speed) 45.9 dB(A)
Sound Pressure @2m (low speed) 41 dB(A)
Air Connection Diameter 150 / 160 / 200mm (2× 160mm adaptors supplied)
Min Air Flow (external supply) 215 m³/h
Min Air Flow (internal / MEV supply) 190 m³/h
Max Air Flow Rate (speed 3) 438 m³/h
Power Supply 230V / 1ph / 50Hz
Max Operating Pressure 6 bar
Water Inlet / Outlet Connection ¾" F
T&P Safety Valve Connection ½" F
Heat Exchanger Area 0.39 m²
Dimensions (W × D × H) 584 × 624 × 1,540mm
Net Weight (empty) 80 kg
Weight (full) 280 kg
Packaged Weight 87.5 kg

What's Included

In the Box — G3 Kit & Accessories Supplied

AquaSustain unit with touch controller, insulation and anti-vibration feet.
G3 Unvented Kit: Expansion vessel · 3 bar inlet pressure reducer · 6 bar safety valve · ½" T&P valve · Ø15mm × Ø22mm tundish.
Also included: Condensate drain fitting · Drainage nozzle · 2× 160mm duct adaptors · User manual.
Ducting, additional fittings and commissioning by a G3-qualified engineer are required and not included.

Frequently Asked Questions

How long does the AquaSustain DHP 200L take to heat up from cold?

In ECO mode (heat pump only), the 200L tank heats from cold in approximately 6 hours 12 minutes (372 minutes). The unit is designed for continuous low-rate operation — it should remain switched on at all times for normal use. Activating Boost mode (heat pump + 1,500W electric element, 2,000W combined) provides significantly faster heat-up for urgent demand or top-up situations.

What is MEV and does the AquaSustain need a separate ventilation system?

MEV stands for Mechanical Extract Ventilation. The AquaSustain is classified as an Exhaust Air MEV heat pump — it can extract warm, moist and stale air from kitchens, bathrooms and utility rooms via ductwork, recovering that heat into hot water while simultaneously ventilating the property. This makes it particularly well suited to new-build homes where whole-house MEV is required under Part F Building Regulations. It can also operate in fresh-air mode, drawing directly from outside.

Is the G3 unvented kit included in the price?

Yes. The AquaSustain DHP 200 ships with a complete G3 unvented safety kit: expansion vessel, 3 bar inlet pressure reducing valve, 6 bar safety valve, ½" T&P relief valve, and tundish. Anti-vibration feet, condensate drain fitting and two 160mm duct adaptors are also included. The installer will need to supply ducting and any additional plumbing fittings to suit the specific installation.

Can the AquaSustain be connected to solar PV?

Yes. The unit accepts an external PV signal input — when connected to a compatible solar diverter or export controller, it will switch to heating mode automatically when excess generation is available, using free solar electricity to heat the tank rather than exporting it to the grid.

Is this suitable as a replacement for an existing unvented cylinder?

In many cases, yes — the AquaSustain has a similar footprint to a standard 200L unvented cylinder and includes the G3 safety kit. The main additional requirements are a suitable air duct connection (150/160/200mm) and sufficient space for the unit's height of 1,540mm. Installation must be carried out by a G3-qualified engineer and notified to building control under Part G3.

🔧 Installation Notes

The OSO AquaSustain DHP 200L is a mains-pressure unvented heat pump water heater and must be installed by a G3-qualified engineer in accordance with Building Regulations Part G3, Part F (ventilation) and the manufacturer's installation manual. Key requirements are summarised below.

⚡ Electrical Supply 230V / 1ph / 50Hz dedicated circuit required. Maximum power input is 2,000W (heat pump + electric element). Suitable MCB and RCD protection to BS 7671 required. Power connection is at the rear of the unit.
🌡️ G3 Unvented Compliance Installation must be carried out by a G3-qualified installer and notified to local building control under Building Regulations Part G3. All G3 safety components are supplied with the unit.
💨 Ducting & Ventilation Accepts 150mm, 160mm or 200mm round ducting. Flexi duct must be insulated to min. 0.625 m²K/W to prevent condensation. Total duct pressure drop (supply + extract) must be calculated by the installer. OSO recommends Verplas Thermal Ductwork or equivalent.
🚰 Safety Valve & Discharge 6 bar safety valve and ½" T&P relief valve are supplied. A compliant discharge pipe must be routed to a safe, visible and accessible termination point per Water Regulations and the installation manual.
💧 Condensate Drain The heat pump produces condensate during operation. A condensate drain fitting is supplied — route to a suitable drain. The air outlet temperature is approximately 5–10°C below inlet; exhaust must be ducted outside to prevent room temperature drop.
🔩 Floor Loading & Clearances Install on a flat, level surface using the supplied anti-vibration feet. Filled weight is 280 kg — confirm structural suitability before installation. Allow sufficient access clearances for maintenance per the installation manual.

For full installation instructions, please refer to the manufacturer's installation manual supplied with the unit.

$1,602.33

Original: $4,578.08

-65%
OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder | MEV | R290 | A+ | G3 Kit Included

$4,578.08

$1,602.33

More Images

OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder | MEV | R290 | A+ | G3 Kit Included - Image 2
OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder | MEV | R290 | A+ | G3 Kit Included - Image 3
OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder | MEV | R290 | A+ | G3 Kit Included - Image 4
OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder | MEV | R290 | A+ | G3 Kit Included - Image 5

OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder | MEV | R290 | A+ | G3 Kit Included

AquaSustain DHP 200 200 Litres R290 Refrigerant Energy Class A+ MEV Compatible G3 Kit Included
🌿
R290 Refrigerant
GWP 3 · Zero ODP
Energy Class A+
COP up to 3.16
🌡️
Up to 60°C
Heat pump only
🏠
MEV Compatible
Whole-home ventilation
⏱️
Heat-Up Time
~6h 12m (ECO mode)
🔧
G3 Kit Included
Ready to install
🛡️
Stainless Steel
10-year warranty
☀️
PV Ready
Solar integration

OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder — 200L stainless steel cylinder with integrated air-source heat pump  |  R290 refrigerant (GWP 3, ODP 0)  |  Energy Class A+  |  COP up to 3.16  |  Up to 60°C (heat pump) · 70°C (with 1,500W heater)  |  ~6h 12m heat-up (ECO mode)  |  MEV-compatible  |  G3 kit included  |  Ambient -10°C to 40°C  |  NCM (SAP) ID: 108965

ℹ️ What is MEV (Mechanical Extract Ventilation)?

The AquaSustain DHP is classified as an Exhaust Air MEV Heat Pump. Instead of drawing fresh outside air directly, it can extract warm, moist and stale air from kitchens, bathrooms and utility rooms — recycling the heat from that air into domestic hot water. This simultaneously ventilates the property and heats water, making it especially well suited to new-build homes and retrofit projects where whole-home ventilation is required.

The OSO AquaSustain DHP 200L is a fully self-contained, integrated heat pump water heater — combining a 200-litre stainless steel unvented cylinder in the lower section with an air-source heat pump unit in the upper section, all in a single compact floor-standing unit. There is no need for a separate outdoor unit, separate cylinder, or additional buffer tank.

Using R290 natural refrigerant (150g charge, GWP 3), the AquaSustain delivers a COP of up to 3.16 — producing over three times as much heat energy as it consumes in electricity. It can heat water to 60°C using the heat pump alone, with a 1,500W titanium electric backup element capable of reaching 70°C for anti-Legionella or high-demand top-up. The unit is designed for continuous, low-rate operation — heating the tank steadily over several hours rather than in short bursts — which keeps the COP consistently high and running costs low.

The AquaSustain ships complete with a full G3 unvented kit (expansion vessel, inlet group, T&P valve, tundish), anti-vibration feet, condensate drain fitting, and two 160mm duct adaptors. It is listed on the Government's Product Characteristics Database (NCM SAP ID: 108965) as an Exhaust Air MEV heat pump, making it eligible for compliance pathways under Part L Building Regulations.

Key Features

Integrated All-in-One DesignHeat pump and hot water cylinder in a single floor-standing unit — no separate outdoor unit, no external cylinder, no additional pipework between components. Single-footprint installation in a cupboard, utility room or plant room.
MEV Exhaust Air Heat PumpDraws warm, moist air from kitchens and bathrooms via ductwork, recovering its heat into hot water while simultaneously ventilating the property. Classified as an Exhaust Air MEV unit on the Government's Product Characteristics Database.
R290 Refrigerant · A+ RatedGWP 3, ODP 0 — 150g charge. Energy Class A+ with COP of 2.95 (average climate) and 3.16 (warm climate). Produces over three times the heat energy it consumes compared to 1:1 for a direct-electric heater.
~6h 12m Heat-Up Time (ECO Mode)Full heat-up from cold in ECO (heat pump only) mode takes approximately 6 hours 12 minutes — designed for overnight or off-peak tariff operation. With the 1,500W backup element active, heat-up is significantly faster for top-up or urgent demand.
Stainless Steel Tank · 10-Year WarrantyThe 200L cylinder is constructed from stainless steel for long-term corrosion resistance — no enamel lining or magnesium anode required. OSO's ULTRAWELD manufacturing process ensures tank integrity, backed by a 10-year cylinder warranty.
1,500W Titanium Electric BackupTitanium-alloy immersion element provides corrosion-resistant, limescale-resistant backup heating to 70°C — for fast top-up during high-demand periods or anti-Legionella cycles. Maximum combined power input is 2,000W.
G3 Kit IncludedShips with a complete unvented G3 safety kit: expansion vessel, 3 bar inlet pressure reducer, 6 bar safety valve, ½" T&P valve, Ø15mm × Ø22mm tundish and anti-vibration feet — reducing installation cost and ensuring all safety components are to hand.
Flexible Air DuctingAccepts 150mm, 160mm or 200mm round ducting on both intake and exhaust — two 160mm duct adaptors supplied. Air can be drawn from inside the property (MEV mode) or directly from outside (fresh-air mode) depending on installation requirements.
Solar PV IntegrationPV-ready: the unit accepts an external signal input to switch to heating mode when excess solar generation is available — maximising self-consumption and reducing grid import costs.
Anti-Legionella ModeAutomatic scheduled anti-Legionella cycle raises the cylinder to maximum temperature, meeting UK water safety guidelines without manual intervention. The titanium element ensures reliable, corrosion-free performance on high-temperature cycles.
Touch ControllerIntegrated touch control panel for local operation — set target temperature, select modes (ECO, AUTO, Boost, Holiday, Anti-Legionella) and monitor system status without requiring a separate app or controller.
Wide Ambient Range: -10°C to 40°COperates down to -10°C ambient — suitable for year-round UK use including cold utility rooms and garages. The electric backup element ensures hot water availability at all ambient temperatures.

Recovery & Heat-Up Times

Heat-up time is measured from a cold start in ECO mode (heat pump only), per EN16147. The AquaSustain is designed to heat continuously over an extended period — it should remain powered at all times unless the property will be unoccupied for more than 24 hours.

Mode & Conditions 200L DHP
ECO mode — heat pump only (full heat-up from cold) ~6h 12m (372 min)
Boost mode — 1,500W electric element + heat pump (2,000W total) Significantly faster — recommended for top-up or urgent demand
Continuous hot water output — heat pump heating power range 1,005–1,750W heating power
Annual electricity consumption (average climate, load profile L) 830 kWh/year
Annual electricity consumption (cold climate) 1,094 kWh/year
Standby heat loss 1.57 kWh/24h (67W)

💡 Tip: The AquaSustain's ~6h 12m ECO heat-up time fits comfortably within a standard Economy 7 or off-peak tariff window. Schedule via the touch controller to run during your cheapest rate period. For households on Octopus Go or similar smart tariffs, PV mode can further reduce running costs by using free solar export energy for top-up heating during the day.

Technical Specifications

Specification Detail
Brand / Range OSO Hotwater / AquaSustain DHP
Model AquaSustain DHP 200
NCM (SAP) Identifier 108965
Tank Capacity 200L
Tank Construction Stainless steel (ULTRAWELD)
Tank Warranty 10 years
Refrigerant / Charge R290 / 150g — GWP 3, ODP 0
Energy Efficiency Class A+
Load Profile (EN16147) L
COP (average climate) 2.95
COP (warm climate) 3.16
Water Heating Energy Efficiency (average climate) 133%
Heat Pump Heating Power Range 1,005–1,750W
Heat Pump Power Input Range 405–500W
Auxiliary Electric Heater 1,500W titanium element
Max Combined Power Input 2,000W
Max Temperature (heat pump only) 60°C
Max Temperature (with electric heater) 70°C
DHW Temperature Range 35–60°C (HP) · up to 70°C (with element)
Default Temperature (ECO / AUTO) 55°C / 60°C
Heat-Up Time ECO Mode (cold start) ~6h 12m (372 min)
Standby Heat Loss 1.57 kWh/24h (67W)
Annual Electricity Consumption (cold climate) 1,094 kWh/year
Annual Electricity Consumption (average climate) 830 kWh/year
Annual Electricity Consumption (warm climate) 772 kWh/year
Ambient Temperature Range -10°C to 40°C
Sound Power 53 dB(A)
Sound Pressure @2m (high speed) 45.9 dB(A)
Sound Pressure @2m (low speed) 41 dB(A)
Air Connection Diameter 150 / 160 / 200mm (2× 160mm adaptors supplied)
Min Air Flow (external supply) 215 m³/h
Min Air Flow (internal / MEV supply) 190 m³/h
Max Air Flow Rate (speed 3) 438 m³/h
Power Supply 230V / 1ph / 50Hz
Max Operating Pressure 6 bar
Water Inlet / Outlet Connection ¾" F
T&P Safety Valve Connection ½" F
Heat Exchanger Area 0.39 m²
Dimensions (W × D × H) 584 × 624 × 1,540mm
Net Weight (empty) 80 kg
Weight (full) 280 kg
Packaged Weight 87.5 kg

What's Included

In the Box — G3 Kit & Accessories Supplied

AquaSustain unit with touch controller, insulation and anti-vibration feet.
G3 Unvented Kit: Expansion vessel · 3 bar inlet pressure reducer · 6 bar safety valve · ½" T&P valve · Ø15mm × Ø22mm tundish.
Also included: Condensate drain fitting · Drainage nozzle · 2× 160mm duct adaptors · User manual.
Ducting, additional fittings and commissioning by a G3-qualified engineer are required and not included.

Frequently Asked Questions

How long does the AquaSustain DHP 200L take to heat up from cold?

In ECO mode (heat pump only), the 200L tank heats from cold in approximately 6 hours 12 minutes (372 minutes). The unit is designed for continuous low-rate operation — it should remain switched on at all times for normal use. Activating Boost mode (heat pump + 1,500W electric element, 2,000W combined) provides significantly faster heat-up for urgent demand or top-up situations.

What is MEV and does the AquaSustain need a separate ventilation system?

MEV stands for Mechanical Extract Ventilation. The AquaSustain is classified as an Exhaust Air MEV heat pump — it can extract warm, moist and stale air from kitchens, bathrooms and utility rooms via ductwork, recovering that heat into hot water while simultaneously ventilating the property. This makes it particularly well suited to new-build homes where whole-house MEV is required under Part F Building Regulations. It can also operate in fresh-air mode, drawing directly from outside.

Is the G3 unvented kit included in the price?

Yes. The AquaSustain DHP 200 ships with a complete G3 unvented safety kit: expansion vessel, 3 bar inlet pressure reducing valve, 6 bar safety valve, ½" T&P relief valve, and tundish. Anti-vibration feet, condensate drain fitting and two 160mm duct adaptors are also included. The installer will need to supply ducting and any additional plumbing fittings to suit the specific installation.

Can the AquaSustain be connected to solar PV?

Yes. The unit accepts an external PV signal input — when connected to a compatible solar diverter or export controller, it will switch to heating mode automatically when excess generation is available, using free solar electricity to heat the tank rather than exporting it to the grid.

Is this suitable as a replacement for an existing unvented cylinder?

In many cases, yes — the AquaSustain has a similar footprint to a standard 200L unvented cylinder and includes the G3 safety kit. The main additional requirements are a suitable air duct connection (150/160/200mm) and sufficient space for the unit's height of 1,540mm. Installation must be carried out by a G3-qualified engineer and notified to building control under Part G3.

🔧 Installation Notes

The OSO AquaSustain DHP 200L is a mains-pressure unvented heat pump water heater and must be installed by a G3-qualified engineer in accordance with Building Regulations Part G3, Part F (ventilation) and the manufacturer's installation manual. Key requirements are summarised below.

⚡ Electrical Supply 230V / 1ph / 50Hz dedicated circuit required. Maximum power input is 2,000W (heat pump + electric element). Suitable MCB and RCD protection to BS 7671 required. Power connection is at the rear of the unit.
🌡️ G3 Unvented Compliance Installation must be carried out by a G3-qualified installer and notified to local building control under Building Regulations Part G3. All G3 safety components are supplied with the unit.
💨 Ducting & Ventilation Accepts 150mm, 160mm or 200mm round ducting. Flexi duct must be insulated to min. 0.625 m²K/W to prevent condensation. Total duct pressure drop (supply + extract) must be calculated by the installer. OSO recommends Verplas Thermal Ductwork or equivalent.
🚰 Safety Valve & Discharge 6 bar safety valve and ½" T&P relief valve are supplied. A compliant discharge pipe must be routed to a safe, visible and accessible termination point per Water Regulations and the installation manual.
💧 Condensate Drain The heat pump produces condensate during operation. A condensate drain fitting is supplied — route to a suitable drain. The air outlet temperature is approximately 5–10°C below inlet; exhaust must be ducted outside to prevent room temperature drop.
🔩 Floor Loading & Clearances Install on a flat, level surface using the supplied anti-vibration feet. Filled weight is 280 kg — confirm structural suitability before installation. Allow sufficient access clearances for maintenance per the installation manual.

For full installation instructions, please refer to the manufacturer's installation manual supplied with the unit.

Product Information

Shipping & Returns

Description

AquaSustain DHP 200 200 Litres R290 Refrigerant Energy Class A+ MEV Compatible G3 Kit Included
🌿
R290 Refrigerant
GWP 3 · Zero ODP
Energy Class A+
COP up to 3.16
🌡️
Up to 60°C
Heat pump only
🏠
MEV Compatible
Whole-home ventilation
⏱️
Heat-Up Time
~6h 12m (ECO mode)
🔧
G3 Kit Included
Ready to install
🛡️
Stainless Steel
10-year warranty
☀️
PV Ready
Solar integration

OSO AquaSustain DHP 200L Integrated Heat Pump Cylinder — 200L stainless steel cylinder with integrated air-source heat pump  |  R290 refrigerant (GWP 3, ODP 0)  |  Energy Class A+  |  COP up to 3.16  |  Up to 60°C (heat pump) · 70°C (with 1,500W heater)  |  ~6h 12m heat-up (ECO mode)  |  MEV-compatible  |  G3 kit included  |  Ambient -10°C to 40°C  |  NCM (SAP) ID: 108965

ℹ️ What is MEV (Mechanical Extract Ventilation)?

The AquaSustain DHP is classified as an Exhaust Air MEV Heat Pump. Instead of drawing fresh outside air directly, it can extract warm, moist and stale air from kitchens, bathrooms and utility rooms — recycling the heat from that air into domestic hot water. This simultaneously ventilates the property and heats water, making it especially well suited to new-build homes and retrofit projects where whole-home ventilation is required.

The OSO AquaSustain DHP 200L is a fully self-contained, integrated heat pump water heater — combining a 200-litre stainless steel unvented cylinder in the lower section with an air-source heat pump unit in the upper section, all in a single compact floor-standing unit. There is no need for a separate outdoor unit, separate cylinder, or additional buffer tank.

Using R290 natural refrigerant (150g charge, GWP 3), the AquaSustain delivers a COP of up to 3.16 — producing over three times as much heat energy as it consumes in electricity. It can heat water to 60°C using the heat pump alone, with a 1,500W titanium electric backup element capable of reaching 70°C for anti-Legionella or high-demand top-up. The unit is designed for continuous, low-rate operation — heating the tank steadily over several hours rather than in short bursts — which keeps the COP consistently high and running costs low.

The AquaSustain ships complete with a full G3 unvented kit (expansion vessel, inlet group, T&P valve, tundish), anti-vibration feet, condensate drain fitting, and two 160mm duct adaptors. It is listed on the Government's Product Characteristics Database (NCM SAP ID: 108965) as an Exhaust Air MEV heat pump, making it eligible for compliance pathways under Part L Building Regulations.

Key Features

Integrated All-in-One DesignHeat pump and hot water cylinder in a single floor-standing unit — no separate outdoor unit, no external cylinder, no additional pipework between components. Single-footprint installation in a cupboard, utility room or plant room.
MEV Exhaust Air Heat PumpDraws warm, moist air from kitchens and bathrooms via ductwork, recovering its heat into hot water while simultaneously ventilating the property. Classified as an Exhaust Air MEV unit on the Government's Product Characteristics Database.
R290 Refrigerant · A+ RatedGWP 3, ODP 0 — 150g charge. Energy Class A+ with COP of 2.95 (average climate) and 3.16 (warm climate). Produces over three times the heat energy it consumes compared to 1:1 for a direct-electric heater.
~6h 12m Heat-Up Time (ECO Mode)Full heat-up from cold in ECO (heat pump only) mode takes approximately 6 hours 12 minutes — designed for overnight or off-peak tariff operation. With the 1,500W backup element active, heat-up is significantly faster for top-up or urgent demand.
Stainless Steel Tank · 10-Year WarrantyThe 200L cylinder is constructed from stainless steel for long-term corrosion resistance — no enamel lining or magnesium anode required. OSO's ULTRAWELD manufacturing process ensures tank integrity, backed by a 10-year cylinder warranty.
1,500W Titanium Electric BackupTitanium-alloy immersion element provides corrosion-resistant, limescale-resistant backup heating to 70°C — for fast top-up during high-demand periods or anti-Legionella cycles. Maximum combined power input is 2,000W.
G3 Kit IncludedShips with a complete unvented G3 safety kit: expansion vessel, 3 bar inlet pressure reducer, 6 bar safety valve, ½" T&P valve, Ø15mm × Ø22mm tundish and anti-vibration feet — reducing installation cost and ensuring all safety components are to hand.
Flexible Air DuctingAccepts 150mm, 160mm or 200mm round ducting on both intake and exhaust — two 160mm duct adaptors supplied. Air can be drawn from inside the property (MEV mode) or directly from outside (fresh-air mode) depending on installation requirements.
Solar PV IntegrationPV-ready: the unit accepts an external signal input to switch to heating mode when excess solar generation is available — maximising self-consumption and reducing grid import costs.
Anti-Legionella ModeAutomatic scheduled anti-Legionella cycle raises the cylinder to maximum temperature, meeting UK water safety guidelines without manual intervention. The titanium element ensures reliable, corrosion-free performance on high-temperature cycles.
Touch ControllerIntegrated touch control panel for local operation — set target temperature, select modes (ECO, AUTO, Boost, Holiday, Anti-Legionella) and monitor system status without requiring a separate app or controller.
Wide Ambient Range: -10°C to 40°COperates down to -10°C ambient — suitable for year-round UK use including cold utility rooms and garages. The electric backup element ensures hot water availability at all ambient temperatures.

Recovery & Heat-Up Times

Heat-up time is measured from a cold start in ECO mode (heat pump only), per EN16147. The AquaSustain is designed to heat continuously over an extended period — it should remain powered at all times unless the property will be unoccupied for more than 24 hours.

Mode & Conditions 200L DHP
ECO mode — heat pump only (full heat-up from cold) ~6h 12m (372 min)
Boost mode — 1,500W electric element + heat pump (2,000W total) Significantly faster — recommended for top-up or urgent demand
Continuous hot water output — heat pump heating power range 1,005–1,750W heating power
Annual electricity consumption (average climate, load profile L) 830 kWh/year
Annual electricity consumption (cold climate) 1,094 kWh/year
Standby heat loss 1.57 kWh/24h (67W)

💡 Tip: The AquaSustain's ~6h 12m ECO heat-up time fits comfortably within a standard Economy 7 or off-peak tariff window. Schedule via the touch controller to run during your cheapest rate period. For households on Octopus Go or similar smart tariffs, PV mode can further reduce running costs by using free solar export energy for top-up heating during the day.

Technical Specifications

Specification Detail
Brand / Range OSO Hotwater / AquaSustain DHP
Model AquaSustain DHP 200
NCM (SAP) Identifier 108965
Tank Capacity 200L
Tank Construction Stainless steel (ULTRAWELD)
Tank Warranty 10 years
Refrigerant / Charge R290 / 150g — GWP 3, ODP 0
Energy Efficiency Class A+
Load Profile (EN16147) L
COP (average climate) 2.95
COP (warm climate) 3.16
Water Heating Energy Efficiency (average climate) 133%
Heat Pump Heating Power Range 1,005–1,750W
Heat Pump Power Input Range 405–500W
Auxiliary Electric Heater 1,500W titanium element
Max Combined Power Input 2,000W
Max Temperature (heat pump only) 60°C
Max Temperature (with electric heater) 70°C
DHW Temperature Range 35–60°C (HP) · up to 70°C (with element)
Default Temperature (ECO / AUTO) 55°C / 60°C
Heat-Up Time ECO Mode (cold start) ~6h 12m (372 min)
Standby Heat Loss 1.57 kWh/24h (67W)
Annual Electricity Consumption (cold climate) 1,094 kWh/year
Annual Electricity Consumption (average climate) 830 kWh/year
Annual Electricity Consumption (warm climate) 772 kWh/year
Ambient Temperature Range -10°C to 40°C
Sound Power 53 dB(A)
Sound Pressure @2m (high speed) 45.9 dB(A)
Sound Pressure @2m (low speed) 41 dB(A)
Air Connection Diameter 150 / 160 / 200mm (2× 160mm adaptors supplied)
Min Air Flow (external supply) 215 m³/h
Min Air Flow (internal / MEV supply) 190 m³/h
Max Air Flow Rate (speed 3) 438 m³/h
Power Supply 230V / 1ph / 50Hz
Max Operating Pressure 6 bar
Water Inlet / Outlet Connection ¾" F
T&P Safety Valve Connection ½" F
Heat Exchanger Area 0.39 m²
Dimensions (W × D × H) 584 × 624 × 1,540mm
Net Weight (empty) 80 kg
Weight (full) 280 kg
Packaged Weight 87.5 kg

What's Included

In the Box — G3 Kit & Accessories Supplied

AquaSustain unit with touch controller, insulation and anti-vibration feet.
G3 Unvented Kit: Expansion vessel · 3 bar inlet pressure reducer · 6 bar safety valve · ½" T&P valve · Ø15mm × Ø22mm tundish.
Also included: Condensate drain fitting · Drainage nozzle · 2× 160mm duct adaptors · User manual.
Ducting, additional fittings and commissioning by a G3-qualified engineer are required and not included.

Frequently Asked Questions

How long does the AquaSustain DHP 200L take to heat up from cold?

In ECO mode (heat pump only), the 200L tank heats from cold in approximately 6 hours 12 minutes (372 minutes). The unit is designed for continuous low-rate operation — it should remain switched on at all times for normal use. Activating Boost mode (heat pump + 1,500W electric element, 2,000W combined) provides significantly faster heat-up for urgent demand or top-up situations.

What is MEV and does the AquaSustain need a separate ventilation system?

MEV stands for Mechanical Extract Ventilation. The AquaSustain is classified as an Exhaust Air MEV heat pump — it can extract warm, moist and stale air from kitchens, bathrooms and utility rooms via ductwork, recovering that heat into hot water while simultaneously ventilating the property. This makes it particularly well suited to new-build homes where whole-house MEV is required under Part F Building Regulations. It can also operate in fresh-air mode, drawing directly from outside.

Is the G3 unvented kit included in the price?

Yes. The AquaSustain DHP 200 ships with a complete G3 unvented safety kit: expansion vessel, 3 bar inlet pressure reducing valve, 6 bar safety valve, ½" T&P relief valve, and tundish. Anti-vibration feet, condensate drain fitting and two 160mm duct adaptors are also included. The installer will need to supply ducting and any additional plumbing fittings to suit the specific installation.

Can the AquaSustain be connected to solar PV?

Yes. The unit accepts an external PV signal input — when connected to a compatible solar diverter or export controller, it will switch to heating mode automatically when excess generation is available, using free solar electricity to heat the tank rather than exporting it to the grid.

Is this suitable as a replacement for an existing unvented cylinder?

In many cases, yes — the AquaSustain has a similar footprint to a standard 200L unvented cylinder and includes the G3 safety kit. The main additional requirements are a suitable air duct connection (150/160/200mm) and sufficient space for the unit's height of 1,540mm. Installation must be carried out by a G3-qualified engineer and notified to building control under Part G3.

🔧 Installation Notes

The OSO AquaSustain DHP 200L is a mains-pressure unvented heat pump water heater and must be installed by a G3-qualified engineer in accordance with Building Regulations Part G3, Part F (ventilation) and the manufacturer's installation manual. Key requirements are summarised below.

⚡ Electrical Supply 230V / 1ph / 50Hz dedicated circuit required. Maximum power input is 2,000W (heat pump + electric element). Suitable MCB and RCD protection to BS 7671 required. Power connection is at the rear of the unit.
🌡️ G3 Unvented Compliance Installation must be carried out by a G3-qualified installer and notified to local building control under Building Regulations Part G3. All G3 safety components are supplied with the unit.
💨 Ducting & Ventilation Accepts 150mm, 160mm or 200mm round ducting. Flexi duct must be insulated to min. 0.625 m²K/W to prevent condensation. Total duct pressure drop (supply + extract) must be calculated by the installer. OSO recommends Verplas Thermal Ductwork or equivalent.
🚰 Safety Valve & Discharge 6 bar safety valve and ½" T&P relief valve are supplied. A compliant discharge pipe must be routed to a safe, visible and accessible termination point per Water Regulations and the installation manual.
💧 Condensate Drain The heat pump produces condensate during operation. A condensate drain fitting is supplied — route to a suitable drain. The air outlet temperature is approximately 5–10°C below inlet; exhaust must be ducted outside to prevent room temperature drop.
🔩 Floor Loading & Clearances Install on a flat, level surface using the supplied anti-vibration feet. Filled weight is 280 kg — confirm structural suitability before installation. Allow sufficient access clearances for maintenance per the installation manual.

For full installation instructions, please refer to the manufacturer's installation manual supplied with the unit.