Frequently Asked Questions
Everything you need to know about our premium heating solutions.
What is the standard shipping time for AIZO heaters?
Most orders are processed within 1-2 business days. Depending on your location, standard delivery typically takes between 3 to 7 business days.
Do your heating products come with a warranty?
Yes, all AIZO Quality Heating products include a comprehensive 2-year manufacturer warranty that covers any defects in materials or workmanship.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.
Are AIZO heating units energy efficient?
Our products are engineered with the latest eco-friendly technology, designed to maximize heat output while minimizing electricity consumption to help lower your utility bills.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How do I choose the right size heater for my room?
We recommend calculating the square footage of your space. Generally, you need 10 watts of power for every square foot. Check our sizing guide on the product pages for specific recommendations.